Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Quick response and payment
Quick response and payment
Insurer: MetLife
By: Carmen Ryan
We had to take out dog to the emergency…
We had to take out dog to the emergency hospital for an illness and the pre approval and instant payment features were wonderful. Really takes the stress off of us know that we weren’t staring down a large vet bill so we could make better decisions for our dog.
Insurer: Trupanion
By: Margo
Timely Response
Timely Response! Insuance was processed immediately.
Insurer: Trupanion
By: Jenna
I would like the option to have my bill…
I would like the option to have my bill come out of my paycheck. Instead it took it from my account and I wasn’t aware it was going to take the money out immediately. It was kind of frustrating. I’m still unsure how it will work for the future. Is it automated or will I be sent a bill… that information could be very helpful for your future clients.
Insurer: Nationwide
By: Nichole
Super easy and quick process.
Super easy and quick process.
Insurer: MetLife
By: Kara Reinsel
It was very easy to submit my claim
It was very easy to submit my claim. I really like having the option to have the payment direct deposited. My claims were processed very quickly. Overall a great experience!
Insurer: Pumpkin
By: Julie
Stable and Dependable Company
.never had pet insurance before but decided to take this policy out with a dependable company and they make it so easy Judy Suliot
Insurer: MetLife
By: Judy Suliot
Refund
We did get a payment on our claim which was great! Very happy with this news!!!
Insurer: Spot
By: Brandy
Was easy to use and see different…
Was easy to use and see different options.
Insurer: MetLife
By: Linda D'Andrea
Efficient
My claim was taken care of in a timely manner. The online questions were easy to answer and submit.
Insurer: Spot
By: Clarissa Beste