Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Easy and quick
Easy to file and got my my payment quickly.
Insurer: MetLife
By: Cat parent
on line app is very easy to navigate
on line app is very easy to navigate. Useful tips of information. Claim processing and reimbursements are very easy and fast.
Insurer: MetLife
By: Mary
Easy and timely refunds
Easy and timely refunds, customer support wait times are reasonable and they actually have info.
Insurer: MetLife
By: Anu
Easy to use
Easy to use, love that they pay the vet first, and got the reimbursement for my refills worked out. Quick return. Thank you!
Insurer: Trupanion
By: Shari
Everything was easy up front
Everything was easy up front
Insurer: MetLife
By: Walter Relyea
Easy
Easy sign up and navigation. Was able to answer all questions
Insurer: MetLife
By: JULIE PEQUITA
Always Excellent service & Fast payment.!
The dog I currently have insured with Fetch is the 5th dog I have insured with them going back 20 years now. Fetch has Always provided Perfect service. They honor their policies, communicate clearly & promptly & they PAY quickly per the policy!! Their phone reps are AA++ knowledgeable, clear & take all the time needed with Each call. I cannot recommend Fetch Pet Insurance highly enough!!
Insurer: Fetch
By: Mary Fogerty