Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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The process was easy and fast
The process was easy and fast. Much better than previous times.
Insurer: MetLife
By: Patricia Reyes
Very Expediant Turn Around
Received my refund in a very expeditious time frame. No problems. It went directly to my checking account via direct deposit. All I have to do is take my cats to the vet, pay for services received, send the bill to claim department and receive my refund a couple of days later.
Insurer: MetLife
By: Kevin
Excellent coverage and turn around on…
Excellent coverage and turn around on payments. Multiple options to receive payments.
Insurer: Pumpkin
By: Andrew
Easy process and quick turnaround.
Easy process and quick turnaround.
Insurer: MetLife
By: Silvia
My experience was fast and easy
My experience was fast and easy. No extra things to worry about.
Insurer: MetLife
By: ilo
This insurance has been a lifesaver for…
This insurance has been a lifesaver for us. When we adopted our dog, we had no idea she would have the medical issues that she has, filing a claim is easy and receiving payment is fast. I recommend them to everyone I encounter who has a pet.
Insurer: MetLife
By: customer