Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Very easy & user friendly
Very easy & user friendly. Making it easy to enroll your pet(s) & make claims!
Insurer: MetLife
By: Olivia Overdahl
I needed an appeal,$250
I needed an appeal, A $250. deductible was added on to my bill, it was an error, It was taken care of immediately, it took two days for my refund of $250, to appeared in my bank account. Thank You for your immediate attention on this error...
Insurer: Trupanion
By: PROVIDENCIA N
So easy completing this process!
So easy completing this process!
Insurer: MetLife
By: Wendy Averett
Worst customer service
Worst customer service! They don’t pay for nothing! $72 a month wasted
Insurer: Spot
By: Vickie bennett
It was quick and simple to understand
It was quick and simple to understand
Insurer: Sonnet
By: Robert Rowles
Ease of access on the APP and prompt…
Ease of access on the APP and prompt reimbursement.
Insurer: Pumpkin
By: Penny
The forms were very easy and…
The forms were very easy and understandable. The comparison between the 3 insurances were also clear and easy to compare.
Insurer: MetLife
By: Jesus
Easy estimate and signing up
Easy estimate and signing up
Insurer: MetLife
By: Kimberly Warren