Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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So relieved..
I have wondered every time i pay my premium if its worth it for 4 dogs and three are 9 or over. The oldest had to have tooth surgery and i didnt think it would be covered. In 1 week i got info that they are paying almost half the bill. Huge relief
Insurer: Pets Best
By: PC
Highly recommend this insurance for your pets!
Easy to submit claims, on-line. Low annual deductible, and claims processed in reasonable amount of time. Definitely helped me through my dog's illness, and continues to do so. So happy that I went with ASPCA insurance. They even followed up to see how my dog was doing!
Insurer: ASPCA
By: Karen
Easy and excellent
Our claims for Giggs are so easy to fax in and our returns come quickly. Explanation of benefits are always thorough and when I call with questions I always talk to someone quickly and they are friendly
Insurer: Nationwide
By: Molly
Nationwide has relieved the stress of worrying about medical bills for our pet.
Nationwide Pet Insurance has always handled our claims in a short time. Sending a claim is easy and with the direct deposit of claim funds it could not be simpler or quicker. If I have any questions, their operators are friendly and knowledgeable. The premiums are well worth the service and the peace of mind of knowing our sweet Koali Madison has medical coverage.
Insurer: Nationwide
By: Rayetta
I like how easy the claims process is.
I like how easy it is to submit claims and I like all the options to choose from (fax, email etc).
Insurer: Pets Best
By: Donna
Fast and easy
Fast and easy claims. Always a pleasure dealing with Trupanion.
Insurer: Trupanion
By: David
Nationwide is a great company for insuring pets.
Easy to process the claim on my dog Apollo. I received a check within 2-3 weeks for his illness. He feels a lot better and is a very happy dog. I really like Nationwide and I am happy that my husband and I chose Nationwide for our dog.
Insurer: Nationwide
By: Diana
This insurance is extremely easy to use (via the app), very prompt, and has covered all issues as promised.
We are very pleased with this insurance plan. Super easy and intuitive app. Prompt reimbursements. No hassles at all. We even received a call from "Bob" inquiring about the health of our dog, following a recent claim submittal. Super cool.
Insurer: ASPCA
By: Jon
Overal a good plan.. just payments could be a little quicker. Reps are very pleasant.
Overall the insurance is great .. the forms are easy. the reps on the phone are very pleasant. the only issue was the payment took longer than explained.. but was easy to transfer to account. . Thank you !
Insurer: Nationwide
By: Trevor
Wonderful website and quick turnaround on payment.
Easy to submit the claims information through fax. Easy to track on the website, quick turnaround on the payment.
Insurer: Nationwide
By: James