Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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The fast process of completing claims…
The fast process of completing claims with accuracy. Also, the amount of the refund payout was surprisingly awesome!
Insurer: Fetch
By: Walter
Grateful for insurance on adopted pair of female cats
We adopted a pair of bonded female cats ages 5 & 6. We were pleased our first wellness visits were covered and promptly paid. We always regretted not having insurance for our previous pets.
Insurer: Pumpkin
By: Dawn
I love the ease of the app and how fast…
I love the ease of the app and how fast they processed my claim! The previous insurance I had was not very good so I was skeptical on continuing getting insurance for my pup but Spot completely changed that for me! I would def recommend to everyone!
Insurer: Spot
By: Vanessa Valdivia
Claim,refund quick process
Well there on top of handling claims properly my cat was sick n had to go to the emergency room a few times but in the end Spot covered my bills and got a payment back pretty quick.
Insurer: Spot
By: derron .
I have put in two claims over the…
I have put in two claims over the course of the past year and a half and both were handled professionally and in a timely manner. I also like how easy it is to put in a claim. My refunds were received in a timely manner.
Insurer: Spot
By: Gina Medina
Fast claim payment
It was wonderful to receive my claim payment before my credit card bill was due. That’s what I was hoping for.
Insurer: MetLife
By: Charla
Thank you god for this insurance
Thank God, I decided to get MetLife pet insurance for my puppy They have reimburse me pretty much for everything that I have paid out for his hospital says shots neutered this insurance is worth having my puppy taco is in good hands with met life pet insurance
Insurer: MetLife
By: Shelly papeika
The best and most responsive experience…
The best and most responsive experience I've ever had with an insurance company. And this includes people and pets. Claim service was easy. Payment was immediate.
Insurer: Trupanion
By: Robert
Completed my refnd in a short amount of…
Completed my refnd in a short amount of time.
Insurer: MetLife
By: customer