Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,064 total
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Amazing
This was the initial vet visit for a new dog I adopted. I was very pleased and surprised that this visit was not put under the deductible and was paid very quickly! As always, your company is quick, efficient and amazing! I recommend you to anyone who asks me about pet insurance. You get 5 stars from me always.
Insurer: Pets Best
By: Deborah
Surprised
I was surprised how fast I received the checks in the mail.
Insurer: Pets Best
By: Lisa
Great Insurance Plan
I've been with you several years, Insurance Plan is great along with Customer Service. However claim reimbursement has slowed down significantly, I would say over the past year to 18 months. I was signed up to get reimbursed directly to my bank account. It worked fine for a little while, but stopped working. I tried several times to get it corrected but was never successful, so I'm back to receiving a check. The automated reimbursement system seems clunky or your staff isn't well educate on it.
Insurer: Nationwide
By: Tracy
I am very happy with Nationwide
you Are very helpful with the claims and the payments.
Insurer: Nationwide
By: Hebe
Satisfied Customer
Best decision was to get Trupanion medical insurance for our fur baby. Claims were processed quickly and efficiently. Our funds were conveniently deposited to our account. So grateful! I recommend Trupanion to all our friends
Insurer: Trupanion
By: Patricia
Greatest pet insurance!!
The app works really easy and the reimbursement is really fast.
Insurer: Trupanion
By: Isabel
Keep up the good work.
Would like to see payment time shorter. Other than that I am very satisfied with your company.
Insurer: Nationwide
By: Steven
Easy to use and speedy service
I was very impressed with how easy it was to make my claim. I was even more impressed with how quickly my claim was processed as well as the manner in which my money was deposited into my account.
Insurer: Nationwide
By: Stacy
Easier than I thought it would be!
Knight is 5 yrs old and this is the first time we had to file claims for him. He had a cancerous tumor removed and it was very upsetting to everyone in our house, but at least we didn't have to worry about the financial aspect of it - only of Knight getting better. Nationwide processed the claims faster than expected. I would definitely recommend them to anyone who has a pet!!
Insurer: Nationwide
By: Barbara
Great coverage, fast claim process and helpful customer service!
I've been very happy with Nationwide pet insurance and have used them over the past 8 years to insure 3 pets. Their claim process is easy and if you use their direct deposit option, claim payments are extremely fast. I highly recommend!
Insurer: Nationwide
By: C