Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,064 total
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They make it so easy.
They make it so easy, super fast payments. I love this insurance.
Insurer: Nationwide
By: Missy
Convenience and Fast
The mobile is extremely convenience, easy to use and the claim process is fast. My dog had an emergency and went to the hospital for stitches for her open wound. I filed the claim from my phone and uploaded all necessary documents from the mobile app. The claim was approved within two days and the funds was received within 4 days.
Insurer: Figo
By: Jerry
Peace of mind when take my dog to the vet.
Love not having to worry...too much...about the cost when taking my pet into the vet. The only complaint I have is time. Takes at least 2 weeks before my claim shows up and then its another 3-4 weeks before payment.
Insurer: Nationwide
By: Jennifer
Nationwide makes pet insurance easy, affordable, and well worth it!
Nationwide has taken a lot of the financial stress involved with having a senior pup out of the equation. The app used for submitting claim forms is intuitive and easy to use, and the processing time is entirely reasonable (actually quite speedy!), which is much appreciated. We'll be Nationwide Pet Insurance customers for life, based on the service and responsiveness we've enjoyed so far!
Insurer: Nationwide
By: Mika
So easy for my busy life style
I chose Nationwide because of the cost and access to preventative coverage. But, like with all pet insurance, I was dreading having to deal with paying out of pocket and submitting claims via mail or fax after vet visits because we work 60-70 hrs per week and was afraid we would forget and lose money. Not to mention the added time dealing with depositing reimbursement checks. Nationwide‘s app took care of that concern!! I can submit a photo of a receipt, prescription, or an emailed pdf file as soon as I get home from the vet appointment. The app is so easy to use! After I submit a claim, Nationwide emails me to notify they received the claim, when certain costs go towards the deductible, and when it’s time to accept the reimbursement online. That’s right, I can also do direct deposit of the reimbursement checks! Saves me precious time that I can then spend loving my pups! Highly recommend!
Insurer: Nationwide
By: Trt
User friendly website
Easy process to submit an invoice!
Insurer: Trupanion
By: Tiffany
Unexpected illness
Very quick and efficient when it came time to billing. Covered as advertised and no hassle. Helped to keep our focus on our dog and not on the bill. Will remain customer for life if it always stays like this
Insurer: Trupanion Canada
By: Chad
True Trupanion Experience
We usually pay the full vet bill before we leave the office, and wait for Trupanion's reimbursement to show up in our checking account, which usually happens the next day. This time I decided to wait for Trupanion to pay their share and they paid within a few minutes!
Insurer: Trupanion
By: Eva
Great insurance
It is so easy. No forms to fill out. My vet sends the information the amount is deducted right away
Insurer: Trupanion
By: Fran
Very easy to walk into vet and receive approval as well as directly paying vet.
Very easy to walk into vet and receive approval as well as directly paying vet.
Insurer: Trupanion Canada
By: Christy