Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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Great service, caring people
We love Healthy Paws pet insurance because you can set your own rate by choosing your deductible and your copay! We have a Saint Bernard who seems to have a lot of issues, so we choose the 90% coverage, which is great for us because it covers his expensive tests and procedures. But on our other dog, who doesn't need as much medical care, we choose the 70% option to save on the premium. Works out great for us. The claims process is easy and they pay quickly.
Insurer: Healthy Paws
By: Lori
Always up to date on payments and so easy to work with
Always up to date on payments and so easy to work with
Insurer: Trupanion Canada
By: Lynn
Awesome
I really appreciated that it was able to be direct billed right at the office when I was checking out. Not having to worry about getting forms signed/filled out/submitting and waiting in a stressful situation was awesome.
Insurer: Trupanion Canada
By: Rina
Fair and simple
My cat made a couple of expensive visits. Claim took 15 days, fair and easy
Insurer: Nationwide
By: Sandra
Easy-peasey
Nationwide makes things so easy! My vet filed the form and a reimbursement check lands in my checking account a week or so later!
Insurer: Nationwide
By: Liza
Fast process of claim
Very easy to send in claims and fast payment.
Insurer: Nationwide
By: TODD
Worth the money
Super easy to submit claims and payment arrives in reasonable time frame.
Insurer: Nationwide
By: Juan
Fast and easy when you have all the invoices and information needed.
Fast and easy when you have all the invoices and information needed. I did on line, very satisfied with this insurance since 2013. Definitely I recommend Trupanion.
Insurer: Trupanion
By: Maria