Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,064 total
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Having this service has been an amazing benefit to me and my fur baby!
I'm just so pleased with the Pet Insurance and how smooth the process has gone for me over the past year. I'm always cautious dealing with insurance companies, but Nationwide is the REAL DEAL! My claims were processed in a timely manner, and I was able to read the benefit statement clearly. I've even interacted with customer service and received the clarity I needed around my questions and concerns.
Insurer: Nationwide
By: Sonya
Reliable, quick, easy, reasonably priced pet insurance!
healthypaws has been nothing short of wonderful for us and our pet. The coverage is clear and not confusing, so we are able to safely estimate how much we'll get reimbursed for. The reimbursement itself is very quick and easy as a customer. The monthly charges do go up on an annual basis, but not in a way that seems out of line with the extra risk they take on with an aging pet. We'll be sure to use healthypaws in the future and for our next pet.
Insurer: Healthy Paws
By: JAMES
Best thing we ever did
Thanks for the fast processing of miss Katie claims
Insurer: Trupanion
By: Deborah
Easy Claim, Easy Reimbursement
Really great, easy to use pet insurance. Just snap some pics of your itemized receipt and proof of payment. The claim was finalized and each item on the receipt had an explanation within a few days. The reimbursement via direct deposit was also done in only a few days!
Insurer: Pets Best
By: Nicole
Fast processing of claims
I have been using Nationwide Pet Insurance to insure my 3 English Mastiffs' health for over a year now, and despite a rocky start with my first claim, now that I know what they want, I find that my claims are processed and payment received within approx 1-2 weeks. I'm very happy. It is so helpful to know that I don't have to decide on my dogs' healthcare vs my financial situation (if I can afford the vet's bills). Also I found a new vet who is very experienced and very reasonable with his fees, so I no longer sweat bullet that I will go over the $7500 max coverage per year. Overall I have peace of mind and am happy with Nationwide Pet Insurance.
Insurer: Nationwide
By: Cherisse
Owning a pet can be worry free
We decided to get pet insurance just in case and suprise vet needs. So glad we did. So easy to use and worth every penny. Never imagined our cat needing so much care for Utica issues.
Insurer: Nationwide
By: Zelda
Mass biopsy claim
Took care of our claim quickly and professionally. Felt more confident being able to proceed with biopsy knowing Trupanion would be able to help!
Insurer: Trupanion Canada
By: Sasha
You were highly recommended to me.
You were highly recommended to me...only used insurance once since I had it for Mira...payment wasn't received right away without me call..when I do call with questions your staff is very professional in answering questions one may have.
Insurer: Trupanion Canada
By: Carolyn
Wonderful
I wasn't sure if I should get pet insurance, but I am glad I did. The process is quick and easy. I would definitely recommend them!
Insurer: Nationwide
By: Kristin
Excellent Service
Great service and made the holidays so much easier with their payment assistance!
Insurer: Nationwide
By: Matthew