Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,064 total


December 19, 2019

Best Insurance I've ever had!

Nationwide Pet Insurance is the best insurance I've ever had for anything. The claims are submitted directly from my vet. The payment time is very quick and hassle-free through electronic deposit. Nationwide gives me the confidence that I can bring my pet in for care when she needs it, as well as for precautionary check-ups. Honestly, I wish I had this level of quality insurance for myself.

Insurer: Nationwide

By: Patrick

Useful
December 19, 2019

Healthy Paws Rocks

After a scary illness, Healthy Paws has been there to ease the financial side of the crisis . I compared lots of insurance companies and chose Healthy Paws, and they didn’t disappoint when needed. From the simple uploading of bills to the follow-up of checking on my pup, Healthy Paws is an easy choice. Very satisfied.

Insurer: Healthy Paws

By: Kim

Useful
December 19, 2019

winnies dental

Did not wait long to receive my payment.And was very good when she had her cancer in March she was covered there to and payment was fast then.

Insurer: Trupanion Canada

By: Maureen

Useful
December 19, 2019

Stress Free Claims Process

My dog had to have knee surgery and the claims process was very easy and stress free. Trupanion approved the pre-authorization from my Vet so I knew the majority of the surgery cost would be covered. Once the surgery was complete, my Vet direct billed them and I only had to pay a small portion. I was grateful to have that insurance in place!

Insurer: Trupanion Canada

By: Kristen

Useful
December 19, 2019

Great pet insurance

Quick to follow thru with payments.

Insurer: Trupanion Canada

By: Barbara

Useful
December 19, 2019

receive payment promptly

receive payment promptly

Insurer: Trupanion Canada

By: Rosemary

Useful
December 19, 2019

Surgery claim

Submitted invoice and received payment, super easy.

Insurer: Trupanion Canada

By: Brian

Useful
December 18, 2019

Insurance companies aren't all the same - Healthy Paws wins hands down

I've used several insurance providers over the years and yet this is the only time I've ever wanted to write a review. Healthy Paws has proved themselves an extraordinary company. My pup was diagnosed with pneumonia two weeks ago and required hospitalization. I was facing a bill that was $$$$ and increasing every hour. With Christmas nearing I was dreading the impact on my cash flow and ability to gift my family and friends. Luckily I was able to submit my bill to Healthy Paws the same day (literally take a photo and upload), and the funds were deposited in my account within 4 days. As a result I could pay off my credit card immediately and saved myself a huge amount of stress. My pup got the care she needed to recover and I was able to breath easy. I've had Healthy Paws since I got my pup and they've been great for both the dramatic events and the everyday infections that every dog gets. Easy to sign up, reasonable monthly premium, great coverage and your funds are deposited quickly straight into your bank account. Its peace of mind and that to me is priceless. Thanks Healthy Paws.

Insurer: Healthy Paws

By: Rachael

Useful
December 18, 2019

FIGO makes me feel better about providing for my cat for when or if his health fails.

When my cat started showing symptoms that something was wrong, it made the decision easier to follow through with all of the vet requested xrays and lab tests to be able to finally diagnose him. Without pet insurance, these bills would have mounted up when I am already buried in medical bills. The filing of the claims is super easy and the turn around for reimbursement is super quick. I appreciate that his annual deductible isn't a Jan to December kind of thing, but from the date I enrolled to one year after that. I worried that coming up already, my deductible would be starting over again.

Insurer: Figo

By: Jackie

Useful
December 18, 2019

Quick and Easy

The recent change to Nationwide Insurance has made a world of difference with my claims. The on-line submission is quick and easy, the review and processing is much quicker and the payment is received in a much shorter period of time. As I have two elderly ladies, I appreciate the marvelous difference in claim processing and payment more than you can imagine. Thank you!

Insurer: Nationwide

By: Darlene

Useful

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