Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,056 total


January 29, 2020

LOVE these guys!!!! Great service. Quick and Easy.

SO fantastic! I am so glad I chose this company - I tell everyone about ASPCA program. The APP is SO easy (and I am not a smart phone person) - and payment always arrived before I have to pay my credit card (which is FAST) My 3rd year with ASPCA....

Insurer: ASPCA

By: Sandy

Useful
Verified January 29, 2020

Excellent company to do business with.

We are more than pleased with your fast, efficient service. We have been a customer for 13 years and your company has always been there for us. Our dog has not had too many claims but whenever we submitted one, it was resolved very quickly. We like that we can submit a claim on-line and usually the money deposited in the bank within 5 days which is excellent. Thank you and please keep up the good work.

Insurer: Trupanion Canada

By: Marolyn

Useful
January 29, 2020

Saved My Cat

Having this insurance literally saved my cat. He has had 3 scopes of his stomach to remove different material that he has eaten. I would never been able to pay for emergency surgery if I hadn't had this insurance. So simple to file and quick reimbursement. I recommend to all my friends.

Insurer: ASPCA

By: Linda

Useful
January 29, 2020

Fast and Friendly Claims Processing!

You guys make it so easy and fast to submit claims and receive reimbursements. I truly appreciate it and highly recommend you to others! Thank you!

Insurer: Trupanion

By: Juli

Useful
January 29, 2020

Chris in MN

It was a very easy process to scan the billing/receipt from the vet and upload it to your website. Also, the payment was deposited to my bank account so quickly.

Insurer: Trupanion

By: Christine

Useful
January 29, 2020

Super fast and convenient. 6 starts

It was quick and almost no effort from my end. I only had to upload the invoice and provided a brief explanation on the occurrence. I love Trupanion. So convenient.

Insurer: Trupanion

By: Luis

Useful
January 29, 2020

I received the reimbursement less than 10 days from the date of claim

I received the reimbursement less than 10 days from the date of claim

Insurer: Trupanion

By: Marisa

Useful
January 29, 2020

Great quick and efficient reimbursements!

Great quick and efficient reimbursements!

Insurer: Trupanion

By: David

Useful
January 28, 2020

Good value for the price but

takes very long to get reimbursed

Insurer: ASPCA

By: Ilona

Useful
January 28, 2020

Seamless

Seamless. Very easy and straightforward and I received my payment in record time.

Insurer: Trupanion

By: Melissa

Useful

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