Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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Nationwide Pet Insurance Has Been A Game Changer For A Lifelong Dog Family
The company I work for started offering pet insurance last year. I jumped a the chance and selected the insurance with the wellness option. I am now in my second year with our 4 yr old lab Murphy and I have had nothing but positive results with Nationwide. Everything is clear and concise. And benefit payments are made in a timely fashion with no issues. And the icing on the cake is that the few times I have had to call customer service (for informational purposes), the representatives from Nationwide always seem like very caring pet-loving people. Thanks for everything Nationwide. You have my highest recommendation.
Insurer: Nationwide
By: Lawrence
Over All Easy
Nationwide has been easy to use once you get through the start-up. I use the app to submit claims. The only thing I would love to see as a change would be to have a card to use instead of reimbursement. But other than that, we've been receiving the reimbursements rather quickly into the bank account. I recommend Nationwide.
Insurer: Nationwide
By: Re
answered my call quickly in regards to an emergency vet trip and assured me I will be covered.
answered my call quickly in regards to an emergency vet trip and assured me I will be covered. also asked how my dog is feeling which is nice
Insurer: Trupanion Canada
By:
Never had a problem with payment for Marley.
Never had a problem with payment for Marley...
Insurer: Trupanion Canada
By:
The best pet insurance!
Figo has been the best pet insurance. It is quick and easy. Payments are taken out of my account monthly and I don't have to worry about my pets!
Insurer: Figo
By: Amanda
There has never been a problem i receiving my discount for the treatment to my ogs
There has never been a problem i receiving my discount for the treatment to my ogs
Insurer: Trupanion Canada
By:
Our pets are Family....
Effortless claims process. Our vet submitted the claim electronically at time of service, and received immediate authorization. We paid our deductible and co-pay, and within a few hours received an email from TruPanion with an itemized statement.
Insurer: Trupanion
By:
Peace of mind dedicated to my dog!
Honestly I was just about to cancel my pet dog insurance and then I had to take my dog Onyx to the vet due to a toe nail injury he had while walking in my neighborhood! I paid over $400 for the visit and since I'm not currently working, I was thinking to save money and cancel my pet insurance. I submitted the claim and it was fully paid back to me! My dog is going to be 11 years o age this month of March and I can not think of canceling the insurance knowing that I have peace of mind knowing my dog will have the coverage he may need in some near future. The customer service is one of the best!
Insurer: Nationwide
By: Antonio
It's great insurance but beware premiums increases
I've had some claims and they reimbursed easily after a few weeks. I've had coverage for 2 cats going back 9 years now. Each year there was a slight increase to premium but this past year they are raising my premiums from $55/month for 2 cats (ages 6 and 10) to $73/month. That's a huge increase and I didn't even file any claims last year. I imagine it might be because the one cat is 10 now and it's infeasible to cancel and start insurance with another company for a cat over 10 (some don't cover them at all). I like the peace of mind if something major happened but paying this increased premium really makes me rethink this company.
Insurer: Healthy Paws
By: J
Outstanding!!
Prompt reimbursement with only a small copay. Outstanding!!!!
Insurer: Nationwide
By: Ed