Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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Easy
I think I paid more than the $250 deductible, but the process was very simple to file the claim and very quick to receive a response.
Insurer: Nationwide
By: Zach
I Love Nationwide
Nationwide is offered through my employer which is great. Submitting the claims on the app are easy just take a picture of the detailed receipt and the reason for the visit. The response time is no more than a week and I love the direct deposit option. It is also helpful with preventive heart worm and flea and tick pills those can be pretty pricey with 90% reimbursement its awesome
Insurer: Nationwide
By: Babette
dont know what you mean?
You guys are so awesome.. I can tell you really care and you paid so fast!!!! if only health insurance on people was this fast!!! thank you
Insurer: Nationwide
By: Cathy
A must if you care about your pet
Hassle free invoice submission, very fast processing and payment (direct deposit, if set ). I am glad I bought this insurance a long time ago.
Insurer: Trupanion Canada
By:
Very happy customer
This was my first claim in almost eight years with Trupanion and it was seamless. I initially used the chat online and was given information and direction by a very friendly agent. I submitted invoices and received updates frequently on the claim status. Payment was received within 10 days. Amazing company to deal with - thank you!
Insurer: Trupanion Canada
By:
Insurance when you need it with NOhassel
While I really wish I never have to file any claim for Asher our dog, unfortunately he has some digestive issues . When I have filed a claim Trupanion has processed the claims quickly with NO issues or delays by asking repeated questions . I have filled out the claim form with supporting bills and I have gotten paid .
Insurer: Trupanion
By:
Best Pet Insurance Available
Nationwide is AWESOME! Claims are processed immediately and payment is very prompt. I wish I could use you for my people health insurance! Wonderful customer service- just a pleasure to deal with.
Insurer: Nationwide
By: Miriam
Good service
You were fair, and fast in writing the check to us
Insurer: Trupanion
By:
I felt the experience was very good but received two e-mails prior to payment which were a little unclear .
I felt the experience was very good but received two e-mails prior to payment which were a little unclear . Apparently you needed more info from the Vet but you said not to worry you would contact the vet and after a few days phoned my vet and they seemed to not know anything regarding that. Anyway all came out well in the end and thank you very much.
Insurer: Trupanion Canada
By:
Connie & Alma
very straight forward to understand the policy details easy to submit a new claim quick and accurate payments
Insurer: Healthy Paws
By: Tilson