Other
Browse unique and miscellaneous pet insurance reviews that don’t fall into standard categories. Includes special experiences, feedback, and personal stories from real pet owners.
15,658 total
Other Categories
Easy to navigate and user friendly.
Easy to navigate and user friendly.
Insurer: MetLife
By: M. Kirkwood
User friendly website. Finally, ButterCup is covered.
User friendly website!!
Insurer: MetLife
By: Renee Pink
Its pretty easy to work with filing a…
Its pretty easy to work with filing a claim, checking benefits etc. My one suggestion, and learned from experience is you ask how my pet is and when Im filing she usually is good/fine and the vet visit was something minor or check up and that. I answer 'good' but it doesnt indicate that you are looking for the reason for the visit in that spot and if it was a visit to check on a problem you need SOAP notes.
Insurer: MetLife
By: Jackie
I cannot get into the patient portal…
I cannot get into the patient portal for my 2 kitties and there is no phone or way I have found to contact someone for help. This is very frustrating and I am tired of wasting time on something that should b simple
Insurer: Prudent Pet
By: Lynn
Getting Spot Insurance was the best…
Getting Spot Insurance was the best decision we made. Spot insurance has worked for us when it has been needed. Thank you, Spot Insurance 😀
Insurer: Spot
By: Irma Robnett
What happened to Pet's Best customer service?
We had been happy with Pet's Best, and had wellness and illness/accident insurance for the great dane we rescued. He was heartworm positive, and full of worms, but is doing much better now. But in Oct, we got him neutered and when put under anesthesia, the vet could see he had many damaged and infected teeth, so 6 were extracted. We had met our $1000 deductible with Pets Best, and so everything should have been covered at 90 percent. It took MONTHS to even finally be able to submit the claim. Their website and app continually crashed after inputting all the data, and the phone lines hung up on me every time. Finally I emailed all the documents. They received it, because that's the date they used for opening the claim, but they didn't read the doctor's notes, they didn't contact either my regular vet or the vet that neutered him, or me, before denying the claim for lack of documentation. Now, they are supposed to be reopening the claim, but I still haven't seen any of the about $750 they owe me.
Insurer: Pets Best
By: Barbara
Great
All is great except the small print on what is covered only once a year.
Not buying from this company
Trustpilot showing over 500 one star complaints in less than a year for Fetch is enough to steer me to other companies. Thank you Trustpilot.
Insurer: Fetch
By: Carl Rice