Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,990 total
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Speedy and efficient thank you!
Speedy and efficient thank you!
Insurer: MetLife
By: customer
Everything about this company is worth…
Everything about this company is worth every penny I pay. Very quick response and convenient online service. Bravo!
Insurer: MetLife
By: John
The client service reps were kind and…
The client service reps were kind and quick. Thank you!
Insurer: MetLife
By: customer
Great customer service
Great customer service. Professional people and I use to work for Metlife as a recruiter.
Insurer: MetLife
By: Todd M
Constant status communication
Constant status communication and explanations of EOB.
Insurer: Fetch
By: MER
easy to use site and process
easy to use site and process
Insurer: MetLife
By: Michelle Weteska
Always quick and easy process
Always quick and easy process
Insurer: MetLife
By: Salvatore Savoca
Super easy to file claims
Super easy to file claims. Claims are paid fast. Best decision I ever made for my sweet Jessi girl!
Insurer: MetLife
By: Ginny T
Ease of communication and helpful…
Ease of communication and helpful representatives
Insurer: Healthy Paws
By: Charlene Frontiera