Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
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Trupanion insurance has been a life saver for my 10 year old beagle mix who was diagnosed with bladder cancer in Feb. 2016.
I would highly recommend Trupanion to everyone with a dog or cat. My 10 year old beagle mix was diagnosed with bladder cancer in Feb 2016. His cancer is in partial remission for two years . Trupanion pays for 90 % of each of his monthly appointments with a veterinary oncologist which include ultrasounds and blood work. Trupanion also pays for 90 % of his oral chemo drug. The cost of one prescription refill is more than the monthly insurance premium. I really appreciate the compassion and empathy of everyone that I have talked with at Trupanion too.
Insurer: Trupanion
By: Nancy
Absolutely love Trupanion!!!!!
I have had Trupanion since my dog was a puppy. He is three now and I can’t count how many times we have been to the vet. He has severe allergies and we are at the vet every two months with skin infections, ear infections, etc... Trupanion has covered so many expenses and they have kept my premiums affordable. The team is efficient and always empathic. I recommend Trupanion to everyone I know with pets. They have helped take away my worry when it comes to affording the necessary pet care my dog needs. Thank you again and again!!!!!
Insurer: Trupanion
By: My
Great Company
Took my fur baby to the vet because she slipped on the ice and hurt her back leg. Then the vet noticed she had a UTI..........lucky for me Trupanion covered most of the bills for her care and the follow up visit. It gives me a great sense of security knowing that if she becomes sick I won't break the bank getting the care she needs.
Insurer: Trupanion
By: Rosemarie
This insurance is a blessing.
This insurance is so prompt to deal with claims! They also communicate clearly and promptly as well. We have had other insurance for our pets. Only Trupanion from now on!!!!
Insurer: Trupanion
By: Charlene
The best pet insurance
I am so happy I have trupanion, my dog had surgery and they made It so easy directly paid the vet so there was nothing to worry about - excellent company!!!!
Insurer: Trupanion
By: Joyce
I'm glad we got Nationwide Pet Insurance for our dog
We adopted a puppy (terrier mix) from a rescue. I researched online and decided to sign up for Nationwide on the Wellness Plan. Later on, we found out our dog had a condition that required expensive surgery. I submitted the claim and it took about 1+ month for review (after our deductible, submitting history record). Finally, we received news surgery is covered by our policy and we received reimbursement and are so relieved!
Insurer: Nationwide
By: Cindy
Exceptional in every way!!!
Started out with VPI approximately 20 years ago. I now have both the dog & cat insured. I tell everyone, if you have pets get this insurance. The professionalism, caring, & knowledge are something which is very difficult to find now. Thanks
Insurer: Nationwide
By: Barbara
So Easy To File The Claim and Very Quick To Respond And Pay
Nationwide made it extremely easy to file our claim, they responded very quickly...and then paid the claim in a very timely manner. It was easy to do and their help took a big load off of our minds as we anxiously waited for the results from our dog's surgery.
Insurer: Nationwide
By: Stacey
Easy process
I love this insurance no hassle no questions asked and I recommend it to all our clients since work in a vets office and know how hard it is to pay for services
Insurer: Nationwide
By: Nadine
Easy and Helpful!
When I adopted my Cairn Terrier puppy, I got this insurance and boy did it come in handy! Like children, you never want to take a chance with your puppy's health and with Nationwide being on my side (lol) I was able to focus my attention and concern on my puppy's needs and health! And most importantly not stress about the bill I would be receiving at the vet! Whenever I call they've always be eager to help and very kind. With every claim I submitted, I received a response back in a couple days and it resolved usually within less than two weeks!
Insurer: Nationwide
By: Emily