Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
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Best insurance company
I’ve tried a few insurance companies, and Healthy Paws is by far the best. Not only is their coverage fantastic, but the company truly cares. When my dog was sick, they took care of getting the records while I was able to focus on my dog. Love this company and the people that work there!
Insurer: Healthy Paws
By: Tara
Great service; great team
PetsHeathCare has a great team. The company policies are clear and submitting claims is straightforward and easy to do. Thank you!!!!
Insurer: ASPCA
By: Cheryl
Very helpful, friendly and website is great
This pet insurance and been very quick on responding to inquiries and claims. Customer service is excellent
Insurer: Nationwide
By: Ashleigh
Great 10,000 Mile Service and Check Up- made better with great insurance coverage
My rescue Bluetick Ruby had to have some minor surgery along with her teeth cleaning- of course the vet care was awesome, but I wasn't stressed either with the bill bc the coverage through Nationwide covered almost the entire bill. This is a great benefit through my work and I HIGHLY recommend it for anyone with a fur baby!
Insurer: Nationwide
By: Bonnie
the response was quick to both our vet and ourselves.
Our vet submitted the information to be able to carry out some necessary pets and the response was quick to both our vet and ourselves. The whole process was easy
Insurer: Trupanion Canada
By: Judi
Hailey was great to work with and I hope that I can speak to her the next time I have a question.
Hailey was great to work with and I hope that I can speak to her the next time I have a question. Trupanion insurance has proven invaluable to us and has never let us down.
Insurer: Trupanion
By: Kim
the customer service person who I spoke to on the telephone when I called with questions was very knowledgeable
the customer service person who I spoke to on the telephone when I called with questions was very knowledgeable, warm and compassionate. also, the claim was paid quickly!
Insurer: Trupanion
By: Robin
I have had nothing but amazing customer service with trupanion.
I have had nothing but amazing customer service with trupanion. They have been there at times I truly needed them.
Insurer: Trupanion Canada
By: Michelle
Nationwide is great
Nationwide covered Rocky's surgery with no questions asked. He is doing fine. I recommend Nationwide to any pet owner.
Insurer: Nationwide
By: C.