Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,075 total
Other Categories
Embrace Pet Insurance great company.
Just a few words about Embrace. My beagle Willow had to have surgery on her spine to have a disc removed and was in the animal hospital for 5 days. The bill was over seven thousand dollars. The surgery on Willow was phenomenal. The same day she was released from the hospital I received a email from Embrace stating that they have received my claim and two days later the claim was accepted. I can honestly say that choosing Embrace Pet Insurance was a wise decision. Thank you Embrace for your quick service and for relieving a lot of financial burden. Thomas Hajek
Insurer: Embrace
By: Thomas
AMAZZZZZING
I never thought about insurance for a animal until my gf told me to just look into it and with the price i couldn't help but go ahead and do it. I took my puppy to the vet and the insurance covered everything and was reimbursed with in two weeks was nice to know i didnt have to wait a long time and they genially care about all the pets they cover!!!
Insurer: Nationwide
By: Kayla
Were there when I needed them!
My Boxer has been insured since he was a puppy and that was 7 years ago. Until recently, I never had to use insurance but a few months ago, he was socked with bilateral corneal ulcers and pancreatitis. Nationwide has been great and has covered a vast majority of his claims with quick reimbursement. I'm impressed!
Insurer: Nationwide
By: Heidi
Best customer service in the pet insurance business
My dog Ladybug was in the hospital for one night and it cost over $1300. Embrace pet insurance processed and reimbursed me for 80% of the cost within two weeks of my claim submission. I’ve recommend Embrace to all my friends and family who own pets!! This company is by far the best in the industry!
Insurer: Embrace
By: Susan
Embrace came thru for us!
my dog was dx with cancer and I am so glad I had coverage with Embrace insurance, they were easy to deal with and so helpful
Insurer: Embrace
By: Annette
very prompt and fair.
very prompt and fair.
Insurer: Trupanion
By: Marilynn
Kreanna was extremely knowledgeable and very friendly.
Kreanna was extremely knowledgeable and very friendly. She offered options and explained each option. I was able to make a comfortable decision.
Insurer: Trupanion
By: Sylvia
Your quick response to my claim with Herman
Your quick response to my claim with Herman
Insurer: Trupanion Canada
By: Chester