Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,980 total
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So grateful to Rmbrace Insurance
Everyone at Embrace has been so supportive. We have had several incidents with our Border Collies and a scare with cancer for our little Red Heeler. The surgeries that were necessary for our two Border Collies and Heeler have been such a major concern and expense. Embrace saved us so much money and any time I had a question, the representatives were very helpful. They have made all of this so much easier when it could have been difficult and complicated
Insurer: Embrace
By: Shar
Very Caring
ASPCA is not the cheapest insurance for pets but the care they show when your pet is ill is amazing. My Tiffany was diagnosed with very serious Liver issues and needs to be watched very closely. It is good to know that she is covered by a company with people who actually care how she is doing. I have had several calls to check on her progress since she first showed signs of this illness. Thank you ASPCA for your continued support.
Insurer: ASPCA
By: Sue
The claims were processed efficiently, and accurately
I have been very pleased with this company. There are many options how you want to insure your pet. Even though I used different vets. there was never a problem. The communication was always clear and fast.
Insurer: Embrace
By: Erika
I've been very pleased with the coverage & service Nationwide has provided Mindy and I.
I am very happy with the service and coverage Mindy has with Nationwide, but of course didn't expect an increase in premium so soon. I do however recommend Nationwide to several of my friendly pet owners.
Insurer: Nationwide
By: Betty
Make you part of their family
I kind of cringed when I realized nationwide was buying out/taking over VPI. However, they have improved the whole insurance 'game'. It's easier to get payment, they check up on you, they have fun contests. Just like an insurance company should be! They make you a part of their family and in turn, you bring them into yours!
Insurer: Nationwide
By: Mary
They are efficent and responsive!
Glad to have them on our team again!
Insurer: Embrace
By: Cullen
Caring and efficent
Nationwide is a lifesaver. Their care and efficent claim process is reassuring.
Insurer: Nationwide
By: Shelly
I will never be without pet insurance again.
Nationwide is a wonderful insurance company for my dog Lacey. It takes the financial pain out of taking her to the vet and keeping her healthy. They have always been prompt and fair with me. Thank you Nationwide.
Insurer: Nationwide
By: Diana
Nationwide Pet Insurance has exceeded my expectation, great service and seems very caring.
I have had exceptional service with Nationwide. Processed claims in a timely manner and the EOB was very helpful. I am extremely grateful for the wonderful service.
Insurer: Nationwide
By: Treva
Nationwide Support is Great!
We have loved our experience with Nationwide. The support has been great and the reimbursements are quick and easy. Thanks for the care you put in to what you do!
Insurer: Nationwide
By: Julia