Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

76,980 total


May 20, 2018

It was effortless and quick.

It was effortless and quick.

Insurer: Trupanion Canada

By: Renata

Useful
May 20, 2018

You have been great with us.

You have been great with us...

Insurer: Trupanion Canada

By: Karen

Useful
May 20, 2018

Immediate service

Appreciated the immediate service from Trupanion.

Insurer: Trupanion

By: Frank

Useful
May 20, 2018

When I called with questions I got answers right away.

When I called with questions I got answers right away. You notified me that being my first claim it might take a bit longer, but I was still reimbursed in a timely way.

Insurer: Trupanion

By: Allison

Useful
May 20, 2018

Easy to use and great service

Easy to use and great service

Insurer: Trupanion

By: Sheri

Useful
May 20, 2018

very easy positive experence

very easy positive experence

Insurer: Trupanion

By: Lori

Useful
May 20, 2018

You do what say you’ll do and the support is phenomenal❣️

You do what say you’ll do and the support is phenomenal❣️

Insurer: Trupanion Canada

By: Jo

Useful
May 20, 2018

Trupanion has always been there for me and my pet

Trupanion has always been there for me and my pet

Insurer: Trupanion Canada

By: Tiffany

Useful
May 20, 2018

It was seemless and easy and no complications.

It was seemless and easy and no complications.

Insurer: Trupanion Canada

By: Aimee

Useful
Verified May 19, 2018

Seamless fast claim processing

Trupanion processed my claim very quickly and very compassionately when I had a sick puppy.. I would definitely use them for my other insurance needs.

Insurer: Trupanion

By: Jessica

Useful

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