Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,075 total
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Healthypaws is trully amazing!
We have been using healthypaws for nearly 3 years for our boy, Denver. All the time, we feel lucky with our choice. It is just so easy to file a claim and the claim gets processed efficiently and professionally. We have been recommending healthypaws to our friends and neighbors who have a fur baby. Recently, we are more than impressed!! Denver was bitten by a rattle snake and remained in 24 hour intensive care for 4 days. The medical bills ran up to nearly $13,000. Healthypaws kept their promise and made it possible for me to focus on caring for Denver, not worrying for the pet policy! Mentally and financially it meant a lot to us! Thank you, Healthypaws! Daisy from CA
Insurer: Healthy Paws
By: Daisy
Nationwide has responded to me very quickly and has been very convenient, easy to use.
Nationwide has responded to me very quickly and has been very convenient, easy to use.. thank you for making your service easy and responsive, there are not many companies that you make you feel like a valid customer.
Insurer: Nationwide
By: Patty
It was easy and quick!
It was easy and quick!
Insurer: Trupanion
By: Eric
Courteous,
Courteous, punctual, understanding, reimburse 90%! Thank you!!!
Insurer: Trupanion
By: Tarisa
Trupanion reimburses clients quickly
Trupanion reimburses clients quickly and provides easy to understand explanations regarding what is and isn’t covered in the policy. I have never had to fight or pester to be paid which at times when the insurance is necessary is extremely important. Any agent from Trupanion that I have spoken to has always been kind, helpful and compassionate. I would recommend Trupanion to anyone and I do ALL THE TIME
Insurer: Trupanion Canada
By: Kelly
Fast & professional service
Fast & professional service
Insurer: Trupanion Canada
By: Ashley
Fast and reliable
Fast and reliable
Insurer: Trupanion Canada
By: Joni
Trupanion has been one of the best decisions I ever made.
Trupanion has been one of the best decisions I ever made. Claims are processed in just a day or two without a problem. I highly recommend Trupanion to all of my friends.
Insurer: Trupanion
By: Lori
The whole process was easy.
The whole process was easy.
Insurer: Trupanion
By: Paula
Always efficient and prompt
Always efficient and prompt
Insurer: Trupanion Canada
By: Rosemary