Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,980 total
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Nice & fast
She was very nice she knew what to do and was fast
Insurer: Trupanion
By: Pat
All my concerns were dealt with in one call.
All my concerns were dealt with in one call. It was especially nice to resolve this in the evening when I first discovered the issue.
Insurer: Trupanion
By: Sheila
Very friendly and reassuring.
Ashley knew my account and was very friendly and reassuring. Thanks
Insurer: Trupanion
By: Penny
Excellent and compassionate service
Cheryl and the entire Trupanion team continue to provide excellent and compassionate service during our challenging time with Kota. Although Kota's recent surgery has taken an emotional toll, it is comforting to know our Trupanion insurance lessens the financial impact and allows us to focus more on our little girl. Thank you to the entire team!
Insurer: Trupanion
By: Lewis
Great company and great people.
Great company and great people. Their love for animals and their customers is superb! Thanks for everything.....again!
Insurer: Trupanion
By: Ray
The people are always so friendly and helpful when you contact Trupanion.
The people are always so friendly and helpful when you contact Trupanion. The claims process is fast and efficient. I recommend Trupanion to all my friends.
Insurer: Trupanion
By: Marilyn
Easy simply process and incredible immediate communication on all claims.
Easy simply process and incredible immediate communication on all claims.
Insurer: Trupanion
By: Cheryl