Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,990 total
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She was very pleasent on the phone and was truly caring.
Nationwide has paid my claim in a timely fashion. They took the woory part out of having to pay when my furbaby was sick.
Insurer: Nationwide
By: Lisa
Pleased
Pleased with the customer service representative who assisted me over the phone. Friendly and compassionate. Pleases with the overall claim process. Thank you for making this easier.
Insurer: Nationwide
By: Laura
excellent service
keep up the great service
Insurer: Trupanion
By: Joseph
Trupanion responds quickly
Trupanion responds quickly and if a question is asked you answer it with in a timely fashion.
Insurer: Trupanion
By: Andrea
customer service specialists are terrific!
So easy, affordable & the customer service specialists are terrific!
Insurer: Trupanion
By: Robin
Beth was very informative and helpful!
Beth was very informative and helpful! She's a great representative!
Insurer: Trupanion
By: Shelley
The claim process is so easy
The claim process is so easy and I love the customer support
Insurer: Trupanion
By: LISA
Always great service!
Always great service! Easy to file claims!
Insurer: Trupanion
By: Diane