Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,990 total
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Nationwide Pet Insurance Rocks!
Have had Nationwide Insurance since my dog was two weeks old and have felt secure knowing when my dog haves an illness she will be well taken care of by Nationwide. They have always been fair with the clims I have submitted. I would highly recommend Nationwide to anyone who currently has a pet or o anyone getting a pet. You cannot go wrong with Nationwide!
Insurer: Nationwide
By: Jake
Great Service, Great Insurance Program!
We’ve had Nationwide Owt Insurance for our furbaby for three years now. Great insurance, great cuverage, never any issues! Thank you for helping us to be able to afford quality pet care for our furbaby!
Insurer: Nationwide
By: Zenia
Nationwide has always been great since we signed up.
My husband and I love Nationwide and their prompt and timely service on claims.
Insurer: Nationwide
By: Karen
Always on my side
Nationwide always has my back. I’ve been reimbursed for every claim submitted. The return time tends to be a bit long but Nationwide always reimburses vet bills. There is always a continuous and open line of communication with Nationwide. I recommend Nationwide to everyone and anyone who has a family pet
Insurer: Nationwide
By: Laurie
I appreciated the way you care.
I am very please with the service from heartville. It give me the impression that we live in a small town and every body knows everybody. I appreciated the fact that my call don't go over seas and I am dealing with someone that lives in U.S. I appreciated the sympathy cards that I received after Jack and Rudy passed away. I know that you never knew them but it was important to me.
Insurer: Hartville
By: Monica
Great company and customer service fabulous.
Great company and customer service fabulous. Everyone always helpful and pleasant.
Insurer: Trupanion
By: Madelyn
Trupanion is the best
Over the last two years while my Blondie was ill I have worked with Trupanion. They are one of the best companies I have ever worked with. everyone that helped me over the phone is wonderful and very caring and compassionate. The claims are paid on time and quickly. I Tell everyone I meet that has a pet that they need to sign up for Trupanion.
Insurer: Trupanion
By: Cristina
Representatives have been absolutely great
Each time I have called and talked to a representative they have been absolutely great. All my questions were answered promptly. The process has been seamless.
Insurer: Trupanion
By: Rosalind