Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,004 total
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We Were In Good Hands
We were customers of ASPCA Pet Insurance for 12 years until my dog died this weekend. This organization is very professional, easy to work with and pays claims promptly. I would highly recommend them. They gave me the peace of mind in the event that my dog needed expensive medical treatment that this would help with the expense, and it did for several years.
Insurer: ASPCA
By: Kelly
Fast and easy
Claim process was fast and easy. It was great getting Lily the care she needed without worrying about how much it might end up costing us.
Insurer: ASPCA
By: John
Excellent Service and Response Time
Embrace has provided fast and reliable service since I've had Sumo. They are very responsive and helpful with any questions that arise. Any emails I've sent in reference to claims have been answered quickly, and all my claims have been covered. They are way better than some other very popular pet insurance companies out there.
Insurer: Embrace
By: Amanda
Excellent Service and Response Time
Embrace has provided fast and reliable service since I've had Sumo. They are very responsive and helpful with any questions that arise. Any emails I've sent in reference to claims have been answered quickly, and all my claims have been covered. They are way better than some other very popular pet insurance companies out there.
Insurer: Embrace
By: Amanda
Great Customer Service
Very happy with my Nationwide claim experience. Every step of the process was communicated to me in a timely fashion.
Insurer: Nationwide
By: Karla
appreciate the care beyond the dollars
ASPCA insurance has been clear and supportive with all of our dogs.
Insurer: ASPCA
By: Joanne
Great coverage and excellent service. What more can I ask for?
I recommend Nationwide Insurance because I believe they offer the best pet care insurance available. The service the provide is top-notch, too.
Insurer: Nationwide
By: Annette
Baiey
Bailey is young, so other than allergies we really haven't used the insurance much. So far, the coverage has been great. Filing claims and receiving refunds has been very easy. It's been a pleasure to deal with ASPCA. Heaven forbid, I know that if something bad happens ASPCA will be there.
Insurer: ASPCA
By: Val
Amazing coverage
My name is Julieann my dogs name is Alfadel. He is a European Doberman . They are different than America Dobermans . American Dobermans are made from Europeans... fun fact . He’s doing good he had a health screening done to verify his health for the future of his life and it’s endevors . I love nation wide because they care about there customers very much and are there when you need them . Thank you for offering this great insurance and hope you do for years ! Julieann Berk
Insurer: Nationwide
By: Julieann
Pets Best Insurance is the pet's parent relief and comfort with knowing that their pet baby is covered in all areas needed.
As a first time pet parent getting insurance on my pet baby, it is a real relief with Pets Best. Choosing the right insurance plan for you and getting a quote is easy and stress free. Enrolling with Pets Best is the best decision that a pet parent can make to cover you most prized possession, your pet. I wouldn't change any decision that I've made thus far. Pets Best gives you the best experience and will answer any questions if you're ever unsure of what is the right plan for you and your pet family.
Insurer: Pets Best
By: Shari