Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,004 total
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Highly recommended
I have been member of ASPCA for over 13 years, their customer service is number one. their care for animals are beyond anybody ‘s imagination, when it comes to claim they are Very fair, and very affordable premium, you also get discounts for multiple animals. Thank you for giving me piece of mind.
Insurer: ASPCA
By: Maria
Saved me so much money!
ASPCA health insurance is amazing! I’ve saved hundreds - maybe even thousands - of dollars. Coverage is great, the people are friendly, and I would highly recommend.
Insurer: ASPCA
By: Sarah
Pets Best is fast, dependable and great.
They make it easy to file claims.and let you know that your claim has been received and being worked on. Pets best is very good in responding to calls and questions. I always recomend them to people at the veterinary hospital, Meridian Canine Rescue and anyone else looking for insurance. Treasure Valley Veterinary recommended them to me.
Insurer: Pets Best
By: Helen
Great company !
Trupanion provides great customer service and has always been suportive. Trupanion is the best pet insurance company.
Insurer: Trupanion
By: anthony
Assay an easy process with great customers service
Everything is always handled in a timely manner. great Customers Service. thank You all.
Insurer: Nationwide
By: Consuelo
Grateful I have Embrace Insurance!
Unfortunately, my dog, Spartan, has had a run of bad luck with a torn ACL and two times with Mast cell tumors. I don't know what I'd have done without Embrace Pet Insurance helping me out with the financial aspects of these surgeries. Thank You Embrace for being there as your claim process is Simple and Complete! Don
Insurer: Embrace
By: Donald
Very pleased with Pets Best insurance
I was very pleased with Pets Best insurance from the moment I decided on pet insurance customer service was very pleasant to talk to and my claims process was very easy and they completed my claim in a timely manner and when my claim took longer than it was supposed to they sent me an email as to why it was taking too long.
Insurer: Pets Best
By: Tina
Good Service
Good Service with the processing of Jackson's claim.
Insurer: Pets Best
By: Andrea