Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,004 total
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Nationwide has been an absolute pleasure to work with!
Nationwide has been a pleasure to deal with, would highly recommend them to anyone else looking for pet insurance!
Insurer: Nationwide
By: Brian
Easy claim submission and quick payment
Unfortunately my dog developed an autoimmune condition at this 1st birthday. I am grateful I had nationwide insurance. His hospital and chronic medications were so expensive. Nationwide was quick in turning around the reimbursement and was so easy to submit the claim via my phone app. I highly recommend nationwide and would definitely use nationwide for all my future dogs.
Insurer: Nationwide
By: Jennifer
Keep doing well by doing good for your customers while they are going through some emotional times.
Despite Hazelnut recently being diagnosed with IVDD in Dec of 2018, and most recently Osteosarcoma in March 2019, NW has been extremely efficient in processing of our claims. Although the diagnose is grim, NW has made this process a little less painful for me and my family financially.
Insurer: Nationwide
By: Dana
Great service!
I have always had the best service when putting in a claim or talking to a customer service representative. There is no worry when I go to the vet and fill out the forms after.
Insurer: Nationwide
By: Suki
Very happy with my first claim submission with Nationwide.
I was very happy with my first claim with Nationwide insurance.
Insurer: Nationwide
By: Madeleine
Easy and efficient
Excellent coverage and fast and fair service. You’ll be glad you have it.
Insurer: Nationwide
By: Jeff
Best insurance to have
I am so glad I picked Nationwide to be my pet insurance. They ease your mind and make the whole process easy. I highly recommend this insurance.
Insurer: Nationwide
By: Yvonne
I am so happy I found nationwide for my dogs insurance! It has helped me in so many ways.
My dog has pancreatitis and often has flare ups so we end up at her vet if possible or at an emergency hospital... nationwide is the best choice I made for insurance for my baby... they are always there and help with most of her medical expenses
Insurer: Nationwide
By: Maura