Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,026 total
Other Categories
You guys make claims painless and easy!
I always recommend Nationwide Pet Insurance to my friends with pets because all my experiences have been so easy! The last thing you want to deal with when your pet is sick is a pesky insurance company and you guy are the opposite! I always get my money within 7 days :)
Insurer: Nationwide
By: Nicole
Best than before quick and efficient
Communication is better more quick than previously
Insurer: Figo
By: Munster
Quick processing
They are very quick and efficient when processing claims.
Insurer: Trupanion
By: Sunshine
Because Trupanion is always so responsive
Because Trupanion is always so responsive
Insurer: Trupanion
By: Sue
Can't go wrong!!
It's always a pleasure dealing with Trupanion. Their service is superb!!
Insurer: Trupanion
By: Tashaan
Impressed
Very fast even though they emailed me that it usually it doesn't take that long I was still impressed on how quickly they responded.
Insurer: Pets Best
By: Leslie
Absolutely the best My fav is Shae
At 1st it was a little difficult working with the approval team but thanks to Shae it all turn out okay and well worth it :)
Insurer: Figo
By: Juan
Great customer service
The pet insurance firms are easy to fill out & the insurance company has always been helpful with our questions
Insurer: Nationwide
By: Sabrina
Professional
Very professional and caring staff. A great company.
Insurer: Figo
By: John
We are very happy with Nationwide pet insurance and glad we have it.
Same as above. One more thing- you are always very prompt with your replies and refunds. Thank you!
Insurer: Nationwide
By: Dennis