Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,026 total
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Easiest Insurance ever!
I took Kona in for her regular vaccinations that she was due for. I submitted my claim online, but I was thinking it would just go towards my deductible and I was very surprised when I received my reimbursement in my checking account days later. It was fast, efficient and the easiest time I have ever had filing an insurance claim. Thank you!
Insurer: Nationwide
By: Timothy
Wonderful Company
I highly recommend Nationwide for pet insurance. Their plan material is clearly written, their customer care reps are fabulous and knowledgeable, and when I have filed claims when my dog has been ill, they have always immediately acknowledged receipt of the claim and paid promptly. Personally, I believe having pet insurance is a must and this is the company to enroll with
Insurer: Nationwide
By: Monique
Very prompt efficient service
This recent time my doggie was in the cut hospital was extremely stressful as she needed surgery. ASPCA made it 10 more easier to get through this process as the claim was processed quickly so that I could pay my bills.
Insurer: ASPCA
By: Tia
Great people
Everyone I have ever spoken to here have been wonderful
Insurer: Nationwide
By: John
I'm very pleased with Nationwide.
I am very pleased with Nationwide and the ease of submitting claims. Also the communication I receive via email. I wish more vet treatments would be covered and less treatments denied. Thanks.
Insurer: Nationwide
By: Myrna
Recommend Nationwide Pet Insurance because it is so worth it.
I am very happy with Nationwide Pet Insurance. We have had this insurance since my dog was a puppy and he is now 9 years old. We have not had any problems with them. Thank you for such great service.
Insurer: Nationwide
By: Sheila
I have never had an issue with reimbursements on claims that I have submitted.
I would recommend this insurance for all pet owners. I have never had an issue with claims or any problems when I called with questions. Customer service representatives are very friendly and helpful. Keep up the good work.
Insurer: Nationwide
By: Kathleen
Pleased
We have had Nationwide Pet insurance coverage for all of our boxers going back over 15 years and they have never let us down. I’m truly impressed with the turnaround time & option for electronic payments!!
Insurer: Nationwide
By: Dawn
Filing a claim with Nationwide pet insurance is hassle free.
Filing a claim with Nationwide is easy. I received my check in a reasonable amount of time. Customer service is excellent. The staff are friendly, courteous and knowledgeable.
Insurer: Nationwide
By: Mary
Nationwide is helping me keep my dogs healthy and is easy to work with.
Nationwide is the. best pet insurance I have ever experienced. Nationwide pays promptly and pays fully on claims. I appreciate the customer service support as well.
Insurer: Nationwide
By: Sharon