Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,026 total
Other Categories
Best Pet Insurance on the Market
My Lab had 2 ACL Tears, after deductible, everything was paid 90%, a cost I could have never endured being a senior on a fixed income. The rates are very reasonable, When you call the 1st question you are asked is how is your pet doing?., then how can we help you. Cannot get better customer service,
Insurer: ASPCA
By: Connie
Nationwide Pet Insurance is the best. I am very pleased with this coverage and plan.
Great coverage for my dog. Prompt service.
Insurer: Nationwide
By: Elizabeth
Fantastic service for 10 years.
I have had policies for 2 dogs for 10 years. I find Nationwide to be very professional and helpful. I would definitely recommend them and for me it’s a necessity for the health and well being of my dogs and myself. They have really come through when there has been a health problem for my pets.
Insurer: Nationwide
By: Shelley
Claims submission super easy
I have received a lot of help from Nationwide with any issues that arise. I had a complication involving my payroll deduction to pay my insurance, which never got resolved but the Nationwide agent assisted me in moving to another form of payment. The claims process is extremely easy through the app. Love this feature!
Insurer: Nationwide
By: Jessica
Very easy sign-up and claims processing
The process has been very easy. Your CS agents are helpful in explaining the coverage The claims process is very simple
Insurer: Nationwide
By: Julie
First and Best Pet Insurance Experience Ever!
Never had pet insurance before but I can tell you this pet insurance is as good as any human insurance! 90% coverage and mobile picture claims make it easy as possible. And the payments come quick! Not too mention my AA corporate discount, I am referring you to all the animal lovers I know!
Insurer: Nationwide
By: darrell
I wish my personal health claims were treated like my dog's claims
I was a skeptic about buying insurance on my dog. I am so happy with my decision because the company is so easy to work with. Claims are processed in a timely manner and there is a constant communication with the company as to status.
Insurer: Nationwide
By: Laurene
amazing
Amazing customer service and follow up emails
Insurer: Nationwide
By: april
Appreciate Nationwide's Service!
Wanted to take the time to say how happy I am with Nationwide's service and coverage for my dogs. It is a pleasure to know there are still companies out there that believe and practice excellent customer service. The ease of claim submission and the breadth of coverage provided for my dogs is very much appreciated!
Insurer: Nationwide
By: Mike
Nationwide has been extremely helpful during my transition to being a fur mom!
Nationwide is very helpful with any and all questions and they process claims quickly! I would definitely recommend Nationwide to others!!
Insurer: Nationwide
By: Melissa