Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,026 total
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Easy and transparent insurance that allows you to take the very best care of your pet without the financial worry of the unexpec
Working with nationwide for my pets insurance has been incredibly easy. My questions are always answered quickly and their service is transparent to customers. Submitting claims is easy and they are responded to very timely. Having the ability to manage monthly expenses on my pets medical bills versus the unexpected vet bills without insurance has been life-changing for both me and my pets. I have an immense peace of mind knowing that no matter what happens they will be taken care of.
Insurer: Nationwide
By: Patience
excellent
excellent service and follow through
Insurer: Trupanion Canada
By: Gillian
Surprisingly Easy to Use and Makes Total Sense for Us
I so appreciate having the insurance available, how easy it is to submit claims and how painless it is to get reimbursed. It's a relief knowing that I can properly care for my dog without worrying as much about the cost. Nationwide has been great to deal with and the followup we receive is so sweet.
Insurer: Nationwide
By: Linda
Thank you got all the different Dental pre authorizations to help me make the best decision for my pups broken molar.
Wow! What an amazing team of professionals. So efficient on putting together several different pre dental proposals to help me make best decision regarding my pups cracked molar. And, claim handled in full in less than 24 hours....hassle free. Thank you Trupanion.
Insurer: Trupanion
By: Elizabeth
Dog was injured. Needed major surgery. Healthy Paws was there for us!!!
Our dog Lily is still fairly young, but she injured her back leg and it required major surgery. It was super stressful because, well, she's our baby! Luckily Healthy Paws made it a much better experience then we ever expected. We filed claim, they immediately communicated the additional documents needed. We sent them, and the claim was processed immediately. It was the quickest and most streamline insurance process we've experienced. And they also emailed to check and see how she was recovering! Highly recommend Healthy Paws.
Insurer: Healthy Paws
By: Lorraine
Great pet insurance, definitely worth it!
Nationwide pet insurance has been great at covering all the vet pills we have had. Our dog Jaxson unfortunately experienced Bloat this summer and had to get emergency surgery to untwist his stomach. The vet saved his life and nationwide came through and paid for everything but my $100 deductible. Great company and great customer service!
Insurer: Nationwide
By: Ryan
All dog owners need insurance for their fur kids
I'm new to dog insurance and I'm so happy with it. None of my animals will be without insurance from now on. Helpful staff, have always taking the time,nicely, to answer all my questions, I call alot, because I'm new to this. Filing claims are easy and 3 days in my bank account. Keep up the great work. Highly recommend and do whenever I'm asked, or when the question is asked in my dog groups on facebook.
Insurer: Nationwide
By: Dennitta
Trupanion gives us a peace of mind
We were able to understand more about what Trupanion can do in helping us take care of our little dog. We received prompt service/
Insurer: Trupanion
By: Trell