Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,026 total
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Claim Review
Super easy, always helpful!
Insurer: Nationwide
By: Kim
Outstanding service.
Prompt turn around process; excellent policy and service.
Insurer: Nationwide
By: James
Amazing pet insurance
I love that there is insurance for pets. I don't think I would have been able to have the mass removal procedure for my dog without it. Filing the claim was a breeze and I received my reimbursement quickly. I would highly recommend pet insurance.
Insurer: Nationwide
By: Tiffany
Nationwide is a tremedous help to me in caring for my pet's and being able to afford care for thm.
I am very pleased with Nationwide. Customer service is great. The policy is very easy to understand, and is a tremendous help when paying for vet bills. The claims process is easy and efficient.
Insurer: Nationwide
By: May
Amazing
Always caring and always easy.
Insurer: Nationwide
By: Cindy
Great coverage for my pug
Great service, claims processed quickly, fairly inexpensive premium.
Insurer: Nationwide
By: Allyson
Nothing But Positive experiences with Nationwide!
Claims have been swift and simple. Haven’t had any issues at all. Highly recommended!
Insurer: Nationwide
By: Lisa
Good but could be great
I usually submit several claims at a time and every time only about half are ever acknowledged. I emailed a couple months ago to ask a question about this and the agent was exceptionally rude. I like this service overall but the claims processing needs to be fixed and it should have an app platform to submit claims.
Insurer: Nationwide
By: Ali
Best insurance company to deal with
Excellent customer service, quick communication, excellent benefit reimbursement
Insurer: Nationwide
By: Helen
Quick Claims Processing
I absolutely love Nationwide! The customer service is amazing and the ease of submitting claims is astounding. I had no problems at all with my claim and it was processed within a week!
Insurer: Nationwide
By: Jacquelyn