Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,026 total

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Payment Experience 15,064

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Customer Service 77,026

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55781 - 55790 of 77026 results

November 25, 2019

Trupanion has denied claims pertaining to my dog's IBS.

Trupanion has denied claims pertaining to my dog's IBS. He has to be on prescription food for the rest of his life and they will not cover. I have check and other insurers will cover food costs as well as going back to a specialist for rechecks - all of which Trupanion has denied. I am now stuck with Trupanion because he now has pre existing conditions. The customer service department is very good , but they can't do anything.

Insurer: Trupanion Canada

By: Anne

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