Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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nice all around answering the question
nice all around answering the question
Insurer: Trupanion
By: Allen
Nice gal I spoke with.
Nice gal I spoke with.
Insurer: Trupanion
By: Caren
Nyssa was amazing.
Nyssa was amazing. I was having issues with my billing. Even though it was resolved, she set an appointment to contact me on my next billing date to make sure it doesn't happen again.
Insurer: Trupanion
By: Kelly
Friendly and caring Customer service
Friendly and caring Customer service
Insurer: Trupanion
By: Priscilla
Friendly fast and personable
Friendly, fast and personable
Insurer: Trupanion
By: Mollie
Good Experience
This was our first (and unfortunately, last claim) for our dog. The process was smooth, the people we interacted with were very accommodating, and sympathetic to our situation. Thank you.
Insurer: Trupanion
By: Lorri
Trupanion has always been there when we need it.
Trupanion has always been there when we need it. We can always count on them.
Insurer: Trupanion
By: Jan