Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Positive Review
I recommend Trupanion to a lot of people. I take our dogs to multiple specialties clinics and often get into discussions about pet insurance. I give you guys rave reviews!
Insurer: Trupanion
By: Nan
at first the customer service got my policy completely wrong but later on victoria helped me find my policy number and said she will stay with me no matter how long it takes.
at first the customer service got my policy completely wrong but later on victoria helped me find my policy number and said she will stay with me no matter how long it takes. Thanks victoria!
Insurer: Trupanion
By: Kaiqiao
because customer service was very helpful
because customer service was very helpful
Insurer: Trupanion
By: Shauna
Because she was very helpful thoughtful friendly and listened to me.
Because she was very helpful, thoughtful, friendly and listened to me... I'm grateful for having this insurance for our dog, who is in remission for 2 year cancer free now.., so thank y'all!!
Insurer: Trupanion
By: Kym
Tori was absolutely awesome!
Tori was absolutely awesome! She was caring, professional, knowledgeable of her product , sweet, her smile came through the phone, she truly cared!!!
Insurer: Trupanion
By: Maria
Very pleasant and hospitable.
Very pleasant and hospitable.
Insurer: Trupanion
By: Ahmad
Knowledgeable, courteous and customer focused.
The agent with whom I spoke was knowledgeable, courteous, and customer focused. I felt very good about the way my questions were answered.
Insurer: AKC
By: Owen