Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
Other Categories
Every staff member I've worked with at Trupanion is always so helpful!
Every staff member I've worked with at Trupanion is always so helpful! They are prompt with their responses to emails and processing claims couldn't be quicker and/easier!
Insurer: Trupanion
By: Tiffany
Very knowledgeable
Bailey helped me today and was very knowledgable and explained the options I had. Thanks
Insurer: AKC
By: Isabella
Excellent job taking care of us
The lady we got to talk to was very polite and sweet. She did an excellent job taking care of us. The call went smoothly.
Insurer: AKC
By: Tabitha
Best thing you could do for your pet !?
The staff are always so pleasant and helpful. The claim process is quick and consistent. I have recommended trupanion to all of my family and friends s, and even some people i didn't really know well. They had no idea this existed for they're pets ! I can't say enough great things about this place and the staff ! Keep up the amazing work, and thank you all for all your help with our pet Tyson !
Insurer: Trupanion Canada
By: Chandra
very good customer service and very quick with claim deposit
very good customer service and very quick with claim deposit
Insurer: Trupanion Canada
By: Susan
she was friendly helpful and very professional.
she was friendly, helpful and very professional.
Insurer: Trupanion Canada
By: Gary
They have been so good with all my dogs needs.
They have been so good with all my dogs needs.
Insurer: Trupanion Canada
By: Joanne
Because fortunately we have not needed to claim for any incident or health problems for Cooper ?????? Rarely do I call your customer service line however my inquiries are always answered in a friendly manner.
Because fortunately we have not needed to claim for any incident or health problems for Cooper ?????? Rarely do I call your customer service line ,however, my inquiries are always answered in a friendly manner... ????
Insurer: Trupanion Canada
By: Marc
Very friendly and knowledgeable
Very friendly and knowledgeable
Insurer: Trupanion Canada
By: Larry
Nice conversation and question resolved quickly
Nice conversation and question resolved quickly
Insurer: Trupanion Canada
By: Joy