Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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great service
Pati was so helpful and very informative . She made it so easy and convenient. I had shopped around many different pet insurance company’s hands down prudent was the best choice .
Insurer: Prudent Pet
By: Leeann
He was helpful and answered all of my questions.
He was helpful and answered all of my questions.
Insurer: Trupanion
By: April
Information provided to me was excellent
Information provided to me was excellent
Insurer: Trupanion
By: Chris
I always get a human when I call.
I always get a human when I call. And that person is always professional friendly and helpful
Insurer: Trupanion
By: Norman
I have been extremely happy with the assistance I have received.
I have been extremely happy with the assistance I have received. I will always have Trupanion insurance for any dog I may own
Insurer: Trupanion
By: Jennifer
The reason why I choose a 10 is Trupanion really does care for their customers and their fur babies.
The reason why I choose a 10, is Trupanion really does care for their customers and their fur babies. I had two claims with no issues, the service is so convenient! If anyone is looking for pet insurance, Trupanion is the way to go!
Insurer: Trupanion
By: Tricia
Customer service is always very caring and helpful
Customer service is always very caring and helpful
Insurer: Trupanion
By: Patty