Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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VERY QUICK AND EASY TO UNDERSTAND.
VERY QUICK AND EASY TO UNDERSTAND.
Insurer: Trupanion
By: Darin
Excellent service for processing claims and in providing assistance.
Excellent service for processing claims and in providing assistance.
Insurer: Trupanion Canada
By: Susan
great product and very helpful staff
great product and very helpful staff
Insurer: Trupanion Canada
By: James
Friendly quick resonse
Friendly quick resonse
Insurer: Trupanion Canada
By: Susan
Trupanion gives me piece of mind when it comes to Margo (and previously my dog McLovin) Their customer service is amazing they are prompt with replies and seem to care about my dog even though they have never met.
Trupanion gives me piece of mind when it comes to Margo (and previously, my dog McLovin) Their customer service is amazing, they are prompt with replies and seem to care about my dog even though they have never met. This company has heart!
Insurer: Trupanion Canada
By:
Kat was lovely - she was enthusiastic and helpful
Kat was lovely - she was enthusiastic and helpful
Insurer: Trupanion Canada
By: Lori
Pet insurance is a must!
Claim was dealt with quickly and refund deposited into my account immediately. Great service. Can't imagine not having my dog insured with you. Thanks
Insurer: Trupanion
By: Leila