Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


July 27, 2020

Excellent inter action with your rep.

Excellent inter action with your rep.

Insurer: Trupanion

By: Robert

Useful
July 27, 2020

Efficient Claims Processing

Excellent, timely processing. Very efficient and smooth.

Insurer: Trupanion

By: Michael

Useful
July 27, 2020

Thanks guys

I have nothing but praise for the claims staff.. Angus and I thank you guys...

Insurer: Trupanion

By: Theodore

Useful
July 27, 2020

I have recommended you to many friends!

I have recommended you to many friends! The experience is friendly and takes the stress out of difficult situations.

Insurer: Trupanion

By: Kimberly

Useful
July 27, 2020

I like the plan and if I have had to talk to anyone it was a pleasant experience.

I like the plan and if I have had to talk to anyone it was a pleasant experience.

Insurer: Trupanion

By: Katrina

Useful
July 27, 2020

I love Trupanion.

I love Trupanion. Service and personnel are awesome. Quick to reimburse claims and such an easy process.

Insurer: Trupanion

By: Donna

Useful
July 27, 2020

Simple and fast service!

Simple and fast service! What more can you ask for!

Insurer: Trupanion

By: Emily

Useful
July 27, 2020

Pleasantly surprised at quality coverage

Trupanion covered our puppy's emergency quarantine and care for parvo after having her only 10 days. They covered more than 3/4 of her $5000 bill since then they have covered some other claims as they advertise and have done so without any hassle. If only my own health care coverage went so smooth. Thank you

Insurer: Trupanion

By: Chris

Useful
July 27, 2020

Happy Client

Trupanion is always very understanding of my pets medical issues.

Insurer: Trupanion

By: Pam

Useful
July 27, 2020

Trupanion is TRUE pet care.

Trupanion is an awesome pet insurance. The staff has been very helpful and has made the ongoing pet illness a breeze to make sure my pet s getting the very best of care. Thank you

Insurer: Trupanion

By: Patricia

Useful

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