Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Always vey helpful
Always vey helpful
Insurer: Trupanion
By: Paula
Robin was excellent she knows her stuff was very knowledgeable and very friendly and handled the situation well
Robin was excellent, she knows her stuff was very knowledgeable and very friendly and handled the situation well
Insurer: Trupanion
By: Lawrence
Thumbs up
Employees extremely helpful on the phone and took time to answer all my questions and explain them clear so I could understand them all
Insurer: Trupanion Canada
By: Adrian
Trupanion was the best thing I've done!
Always a great experience and so very glad I chose Trupanion when I adopted my Jack. Thank you!
Insurer: Trupanion
By: Thomas
Excellent and fast service!
Excellent and fast service!
Insurer: Trupanion
By: Kate
Excellent Experience!
Extremely fast pay back!
Insurer: Trupanion
By: Chris
Informative and caring service.
Informative and caring service.
Insurer: Trupanion
By:
Laura was extremely knowledgable and helpful!
Laura was extremely knowledgable and helpful! She answered all of my questions and helped me understand everything with expertise! She deserves a raise!
Insurer: Trupanion
By:
Trupanion has been so helpful throughout my baby girl's emergency surgery.
Trupanion has been so helpful throughout my baby girl's emergency surgery. They've made the whole process go so smooth during this difficult time for us ??????
Insurer: Trupanion
By:
Awesome service
The gentleman I spoke to was amazing. He was able to give all the information I needed.
Insurer: Trupanion Canada
By: Erin