Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Happy with Trupanion
Always an easy process.
Insurer: Trupanion
By: Kileen
Always prompt and helpful
Always prompt and helpful
Insurer: Trupanion
By: Mary
Every pet owner should have Trupanion
I am a huge fan of Trupanion. They remove the financial burden from a difficult time of caring for my aging canine best friend. For every claim I gave received quick professional assistance and a speedy payment. Keep up the great work. Thank you.
Insurer: Trupanion
By: Mindy
Very pleased
My claims have been processed in a timely and fair manner. I am very pleased with my experience. My daughter recommended Trupanion to me because of her satisfaction.
Insurer: Trupanion
By: Susan
Best pet insurance there is
My dog needed hip surgery thwy took care of the surgery and rehab what a nice felling it was over 5000 total. Then during rehab was diagnosed with hip dysplasia they took care of all her rehab and orthopedic equipment including cart. Best insurace. If only my medical was this good. Love these people best pet insurance there is and that is not me all my pets provider said the same thing do not look any farther than trupanion if you want pet insurance you can count on. Never argued. Payed all claims quickly with no fuss. Held up to all there promises. And they pay ckaim quickly
Insurer: Trupanion
By: John
Taking care of B
Service is great. Professionalism and response time is also exceptional. Premiums are a little high
Insurer: Trupanion
By: Gary
Great Pet Insurance!!!
This year my pup was diagnosed with renal dysplasia and the Trupanion team has been great at reviewing my claims and approvingly them in a timely manner.
Insurer: Trupanion
By: Brittany
Thanks Trupanion!
Trupanion has always been so easy to work with and my claims are always paid very timely.
Insurer: Trupanion
By: Sheri
10-Oct
Great service. Made sure I understood everything fully.
Insurer: Trupanion Canada
By: Hailey