Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Excellent response.
Excellent response. Very helpful.
Insurer: Trupanion
By: Michael
Excellent service and advice.
Excellent service and advice.
Insurer: Trupanion
By: William
Hey polite helpful answered all my questions with patience
Hey polite, helpful, answered all my questions with patience
Insurer: Trupanion
By: Lisa
Trupanion has always been amazing in handling all our claims with Dakota
Trupanion has always been amazing in handling all our claims with Dakota
Insurer: Trupanion
By: Henry
Had to use the plan within 2 weeks of getting Oakley and all went very smoothly
Had to use the plan within 2 weeks of getting Oakley and all went very smoothly
Insurer: Trupanion Canada
By: Anne
Pleased with service
My vet visit with my puppy went smoothly and the claim was processed quickly.
Insurer: Trupanion Canada
By: Julia
Prompt and explained well
Prompt and explained well
Insurer: Trupanion Canada
By: Mary
Through all years we have been enrolled with Trupanion we have always had top notch service they have always been there for our "furry family" members when we need it most.
Through all years we have been enrolled with Trupanion, we have always had top notch service, they have always been there for our "furry family" members when we need it most.
Insurer: Trupanion Canada
By: Laura