Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Happy with coverage and customer service
Happy with coverage and customer service
Insurer: Trupanion
By: Sandy
I like the customer service I've received.
I like the customer service I've received. and it really helps to get help with vet bills.
Insurer: Trupanion
By:
I picked this score because Shannon was very understanding about the problem I had with my card and was able to fix the problem she said no problem
I picked this score because Shannon was very understanding about the problem I had with my card and was able to fix the problem she said no problem
Insurer: Trupanion
By: Nancy
No fuss, just service.
I wish all insurance companies were like you guys! You are great! The vet sent in the claim, a few days later the money was in my bank account! I was kept informed via email at all times. No fuss, just service.
Insurer: Trupanion
By: Larry
They were very helpful ESPECIALLY Toby
They were very helpful ESPECIALLY Toby
Insurer: Trupanion
By: Alison
Howies surgery
Trupanion was absolutely amazing and supper quick in their emails and reimbursement. I highly recommend this company. Thank you so much Howie is lucky to have your company by his side.
Insurer: Trupanion
By: Nicole
All questions answered in a professional manner
All questions answered in a professional manner
Insurer: Trupanion
By: Ruth