Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Friendly people
Friendly people
Insurer: Trupanion Canada
By: Saman
I have in the past and as of this incident always found Trupanion receptive kind understanding & for that I would recommend.
I have, in the past, and as of this incident, always found Trupanion receptive, kind, understanding & for that I would recommend.
Insurer: Trupanion Canada
By: Sally
I was explained more than I knew and very helpful information.
I was explained more than I knew and very helpful information. I wasn't rushed at all. Was given all the time I needed to get my questions answered
Insurer: Trupanion Canada
By: Paul
Trupanion makes it easy to care for our pets and others should know how easy it is too.
Trupanion makes it easy to care for our pets and others should know how easy it is too.
Insurer: Trupanion Canada
By:
Trupanion is so easy!
Trupanion was wonderful on every claim I submitted. On the last one my dog was so sick I unfortunately had to put him down. During such a stressful sad time, Trupanion was wonderful. They made it so easy for the vet to immediately put through each invoice as they worked to save my fur baby. At the end I very easily just paid my portion of the whole bill to the vet. Also, they almost immediately cancelled my policy so I wouldn’t have to deal with that. Thank you Trupanion!
Insurer: Trupanion Canada
By: Lorraine
Very friendly and handled my issues promptly
Very friendly and handled my issues promptly
Insurer: Trupanion Canada
By: Kara
Trupanion
I have submitted 3 claims in the last 3 months, got 1 covered as I expexted, got hosed on 2nd, and had to contest the 3rd to get covered. Not impressed.
Insurer: Trupanion
By: Stephen
It is beneficial to have pet insurance especially with purebreds.
It is beneficial to have pet insurance especially with purebreds. Plus the folks at Trupanion have always been friendly.
Insurer: Trupanion
By: Michael
Best Pet Insurance!
Trupanion Insurance has been a Godsend for us. They have always processed our claims quickly and have always been fair in their review of those claims. I highly recommend them for anyone who wants piece of mind when it comes to providing the best care for your pet without the worry of going into debt to do so.
Insurer: Trupanion
By: Joseph