Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Did a wonderful job!
The guy I spoke to was very helpful for my pets insurance! He did a wonderful job! Thank you very much!
Insurer: AKC
By: Ginger
Always makes me feel relaxed in these trying times.
Always makes me feel relaxed, in these trying times. I feel trupanion, takes over, and does what needs to be done, quickly and efficiently! I do recommend you to anyone looking for pet insurance!
Insurer: Trupanion Canada
By: Yvette
awesome to deal with helped with all of my issues kind and friendly cred about my dog
awesome to deal with helped with all of my issues kind and friendly cred about my dog
Insurer: Trupanion Canada
By: Steve
very satisfied
Because the person on the phone was very friendly and helpful
Insurer: Trupanion Canada
By: Pauline
Everyone I’ve talked to with Trupanion was very nice and gave lots of good information for stuff I have asked.
Everyone I’ve talked to with Trupanion was very nice and gave lots of good information for stuff I have asked.
Insurer: Trupanion Canada
By: Tiana
excellent service.
excellent service.
Insurer: Trupanion Canada
By:
Excellent Service
Michael was extremely knowledgeable. He was not too pushy and gave me the time to think about what my needs are and decide which package worked for me. I could tell he really cared about the welfare of my pet.
Insurer: Trupanion Canada
By: Dawn
Ronda.
Ronda. was very helpful in solving my concerns
Insurer: Trupanion Canada
By: Carol
The only pet insurnace choice!
Trupanion claims are hassle free, whether through the vet directly or as reimbursement. I’ve processed both ways, and reimbursement arrives swiftly. The email communication on claims receipt and processing keeps me informed. 10/10 recommend Trupanion as THE pet insurnace choice.
Insurer: Trupanion Canada
By: Tey-na
Peace of mind Sheila S.
Trupanion is literally a life saver when it comes to making decisions about urgent or unanticipated pet care. We have used this pet insurance for many years and have found them as compassionate, professional and reliable to work with on a recent emergency with our young cat as we did several years ago with our beloved aged dog. Being advised to just look after your ailing pet while they look after the claim is just so reassuring and welcome at such stressful times.
Insurer: Trupanion Canada
By: Sheila