Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
Other Categories
Great customer service but not really clear where the monthly premiums come from and there is not option on when the price increases.
Great customer service but not really clear where the monthly premiums come from, and there is not option on when the price increases.
Insurer: Trupanion Canada
By:
I found our discussion very helpful
I found our discussion very helpful
Insurer: Trupanion Canada
By: Robert
Tys ACL right rear leg
Very easy and understanding during these hard times when you pet is in pain.
Insurer: Trupanion Canada
By: Mark
Great service
Trupanion is prompt with great customer service. My claims are handled in a timely manner with communication along the way.
Insurer: Trupanion
By: William
Great pet insurance
Always easy and quick response
Insurer: Trupanion Canada
By: Dana
Usual great experience
As always, the staff and doctors were quick to respond and explained everything clearly. Excellent measures to protect staff and customers during these difficult times.
Insurer: Trupanion Canada
By: Elaine
In 10 years that I have been with Trupanion have never had any problems.
In 10 years that I have been with Trupanion, have never had any problems. Have and still have excellent service. Have only phoned a couple times to ask a question, answered right away and staff on other end have been excellent. I would recommend Trupanion to all that acquire a pet.
Insurer: Trupanion Canada
By: Stewart
My call with Trupanion was friendly and helpful
My call with Trupanion was friendly and helpful
Insurer: Trupanion Canada
By: Vallerie
Sara was very professional and helpful.
Sara was very professional and helpful.
Insurer: Trupanion Canada
By: Julie
My review of enrolment
The person I spoke with was more than helpful and made this new experience a very good one. Thank you.
Insurer: Trupanion Canada
By: Debbie