Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
Other Categories
Trupanion is the way to go!
You guys are amazing! Super quick too
Insurer: Trupanion Canada
By: Barbara
Mariann O’Connor
It was excellent. My claim was processed immediately and money was deposited in my checking account within a few days. I’m very happy with the way my claim was handled.
Insurer: Trupanion
By: Marian
Great claims processing!
Uploading the receipt was easy and the claim was quickly paid. Thank you!
Insurer: Trupanion
By: Anne
Koki
Very easy to talk with your rep
Insurer: Trupanion
By: Robert
Great, efficient service.
Always a pleasure dealing with a claim at Trupanion!
Insurer: Trupanion Canada
By: Jennifer
Exceptional Service
Direct billing from my Veterinary office is so fast and easy. They have been there for all my pets health needs. Highly recommend them.
Insurer: Trupanion Canada
By: Linda
Thanks
My experience was fantastic- it was a very stressful time as we nearly lost my dog to pancreatitis but My dealings with Trupanion were seamless. Thanks
Insurer: Trupanion Canada
By: Shannon
Great customer oriented, no hassle
Recurrent issue dealt with no problems friendly and helpful making a stressful situation a little lighter and more hopeful.
Insurer: Trupanion Canada
By: Adnan
Trupanion Enrolment Review
This was an initial contact . It went well. All questions were answered and I was able to sign up with ease.
Insurer: Trupanion Canada
By: Anne
Great experiences always!!
Trupanion is always very quick with the processing of our claims. They have amazing communication with the clients which begins as soon as the Veterinarian puts in the claim. You are never left wondering about what’s next. I highly recommend Trupanion!
Insurer: Trupanion Canada
By: Karen