Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
Other Categories
Great service and quick response in communication
Great service and quick response in communication
Insurer: Trupanion Canada
By: Laurie
Morris’ emergency visit
I had an emergency visit and they called right away to see how Morris was doing and took care the claim right away. It was 11:00 pm. So I was surprised that they called. I would recommend trupanion to everyone who has a pet
Insurer: Trupanion Canada
By: Kelly/Larry
I have had great service.
I have had great service.the only problem is some of the vets are not used to insurance they small town.
Insurer: Trupanion Canada
By:
Easy claims
I really like that i received a text message about my claim being approved. That was super convenient for me to know the claim had been processed and I didn't have to go looking into anything!
Insurer: Trupanion Canada
By: Erann
Sue W
Very responsive and efficient.
Insurer: Trupanion Canada
By: Sue
I’ve always had great experience with Trupanion.
I’ve always had great experience with Trupanion.
Insurer: Trupanion
By: Cynthia
Love Trupanion
Trupanion paying my vet directly makes life so easy
Insurer: Trupanion
By: Joy