Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Excellent customer service and pretty good coverage
Excellent customer service and pretty good coverage
Insurer: Trupanion
By: Dawn
Always been so helpful and very passionate.
Always been so helpful and very passionate.
Insurer: Trupanion Canada
By: Debbie
Good Service
I received really good service and the payments were done promptly. Thank you Trupanion for taking care of my Shadow so well.
Insurer: Trupanion Canada
By: Gail
I have found trupanion to be fastefficient and answered all of my questions.
I have found trupanion to be fast,efficient and answered all of my questions.
Insurer: Trupanion Canada
By:
A recent experience speaking with Emily being reassured and getting directions on how to make a claim.
A recent experience speaking with Emily, being reassured, and getting directions on how to make a claim.
Insurer: Trupanion
By: Elaine
Every conversation I've had with a representative of Trupanion has been gracious understanding and exemplifies the love that the representative also has for his/her pets.
Every conversation I've had with a representative of Trupanion has been gracious, understanding, and exemplifies the love that the representative also has for his/her pets. Trupanion also was very quick to turn around a claim for one of my kitties, based on the detailed invoice submitted by my veteriarian.
Insurer: Trupanion
By: Ricki
Everyone I have talked to give your pet insurance a high rating
Everyone I have talked to give your pet insurance a high rating
Insurer: Trupanion
By: Geraldine
Pleasant lady on other end. State farm affiliated n good product
Pleasant lady on other end. State farm affiliated n good product
Insurer: Trupanion
By: Jay